TOR-Short Term Senior Consultant - Quality Improvement (Urban Health)

Terms of References
Short Term Senior Consultant- Quality Improvement (Urban Health)

National Health Systems Resource Centre (NHSRC) has been set up under the National Health Mission (NHM) as an autonomous registered society, to channelize technical assistance and capacity building support to the states for strengthening the public health system. The NHSRC is also mandated to contribute towards National strategic health planning and programme design. 
Roles & Responsibilities:

  • Coordination with the States, ULBs & NUHM MoHFW for attainment of ADB DLI
  • To function as a training resource for the NQAS &‘Kayakalp’
  • Support for Kayakalp Assessment & declaration of awards
  • Support for operationalisation of patients’ feedback system as an ongoing process
  • To collect & analyse Key Performance Indicators (KPIs) for each level of Health Facilities
  • To work with health facilities and NUHM State team to prepare action plan for gaps closures
  • Liaison with the states, ULBs& district teams for achieving targets of QA NUHM, as committed in the PIP
  • Undertake periodic field visits to states and districts to review programme implementation, identify implementation challenges and support suitable solutions.
  • Undertake supervision and concurrent monitoring initiatives to low performing States/ Districts/ Cities on a regular basis
  • Contribute in writing of dissemination materials; including technical briefs, reports, case studies etc.
  • Technical assistance for strengthening healthcare facilities in the poor performing districts.
  • Building capacities at the State, District and City level for Quality assurance & Kayakalp activities.
  • Provide technical assistance for implementation of National Quality Assurance standards targets at UPHCs & UCHCs, as may be agreed upon from time to time.
  • Mobilizing technical assistance inputs for the States and District administration, including preparation of Terms of reference, inviting proposal applications etc.
  • Appraisal and analysis of annual PIPs and providing feedback for approval of NUHM programme components.
  • Undertake periodic field visits to states and districts to review programme implementation in the States, identify implementation challenges and support states appropriate solutions or enable linkages with appropriate institutions for technical inputs in the States
  • To support regular activities of National Quality assurance Program.
  • Any other function, as allotted by Advisor – Quality Improvement

Qualification & Experience:
For achieving above-mentioned deliverables, the applicant is expected to possess following qualifications & experience –

  • Medical/Dental/AYUSH/ Nursing degree from a reputed Institute
  • Two years full time Masters’ Degree (or Equivalent) in Hospital or Health Management from a reputed institute.
  • At least 5 years’ Post-MHA work experience of Health Quality, such as NABH/NQAS/JCI/ISO etc.
  • Proficiency in MS Office package.
  • Excellent Communication skills – Writing & Verbal

Desirable qualifications:

  • Prior relevant Work experience of Public Health Systemwould be preferred

Note-

  • Only shortlisted candidates will be called for an interview
  • The candidates may be subjected to written test to judge their writing skills and language proficiency
  • Since the requirement is immediate, the incumbent would be expected to join within a one month of the selection.
  • Initial contract would be for three months, which would be extended as per work and candidate’s satisfactory performance.
  • Formal Educational Qualification orExperience could be relaxed for exceptional candidates.
  • In absence of non-availability of suitable candidate for ‘Senior Consultant’, deserving candidate may be offered selection as ‘Consultant’.

Age Limit: 50 years & below. Age can be relaxed for an exceptional candidate.
Location:New Delhi with requirement of extensive travel (at least 50% of time) to the states & UTs. Travel time may increase depending upon the task.

To Apply:  Candidates are requested to download the application form attached with the TOR, which is uploaded on the NHSRC website and email the duly filled application form to This email address is being protected from spambots. You need JavaScript enabled to view it. by 4 p.m. on31-Aug-2017. Application submitted in other format will not be accepted. Please ensure to mention post applied for on the application form, without which the application form will not be accepted.

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TOR-Sr. Consultant-Public Health Planning & Evidence (RRC-NE)

Terms of Reference
Senior Consultant-Public Health Planning and Evidence(HQ-RRC-NE)

Name of Division

Public Health, RRCNE HQ

Reporting to

Director, RRC-NE, Guwahati, Assam

Name of Position

Senior Consultant, Public Health Planning and Evidence

Number of position

One

Location

RRCNE, Guwahati

NHSRC is seeking applications from eligible candidates for the position of Senior Consultant, Public Health Planning and Evidencefor its branch office – Regional Resource Centre for North Eastern States (RRC-NE) at Guwahati, Assam.

  • Background

National Health Mission (NHM) is the umbrella programme of the Ministry of Health & Family Welfare, Govt. Of India to provide universal access to equitable, affordable and quality health care which isaccountable at the same time responsive to the needs of the people, reduction of childand maternal deaths as well as population stabilization, gender and demographicbalance.

  • Objective

As Senior Consultant, Public Health Planning at regional level, the objective is to build capacities for technical assistance and programme management in public health at State level for implementation of NHM activities.

  • Scope of Work

Key Responsibilities

  • Situational Analysis on various aspects of the Health Sector.
  • Facilitate development and implementation of proposals/strategies derived from the situational analysis.
  • Assisting the States in building capacities for technical assistance and decentralized programme management in public health.
  • Facilitate implementation of National Rural Mission including preparation and appraisal of District & State Health plans.
  • Assisting states in the development of policy and in choice as relates to public health.
  • Provide such technical assistance for implementation of the NRHM and its goals in centre and in States MoUs as may be agreed upon from time to time.
  • Undertake such other assignments, which may be assigned by from time to time.

 

  • Output

Timely accomplishment of task and responsibilities and regular reporting to the Director, RRCNE at the end of every month

  • Qualifications and experience 
  • Post graduate degree/diploma in Public Health Management / Preventive & Social Medicine/Hospital Health Care Management or any postgraduate medical qualification with minimum of 10 years of post qualification work experience in the field of public health.
  • Experience in working for reform health systems and management of change in health sector.
  • Computer proficiency with high level of familiarity with data base management programme and commonly used packages like MS Word, Excel, Power Point etc.
  • Excellent communication and presentation skills and analytical abilities, excellent oral and written communication skills in English and Hindi with working knowledge of one or more language of North East
  • Have the skills to build a team and mentor young professionals into competence in providing technical assistance for health sector reform.
  • Formal educational qualification and experience could be relaxed when there is published quality work or work experience of specific relevance.
  • Travel and subsistence

The Senior Consultant should be ready to travel extensively to State/District/Block/village levels. All travels must be authorized in advance by Director, RRCNE. The Senior Consultant shall be reimbursed for travel as per NHSRC rules.

  • Reporting Requirements

The Senior Consultant will submit monthly updated report to the Director, RRCNE

  • Workstation :

The workstation of Senior Consultant is at RRC-NE,Guwahati. However, he/she may be required to relocate at any of the stations in any NE States on requirement of organization.

  • Remuneration

The Senior Consultant will be paid a consolidated monthly remuneration ranging between Rs. 90,000/- to Rs. 1,30,000/-.

The Senior Consultant shall not be entitled to any other benefits, payments, subsidy, compensation or pension, except as expressly provided in the consultancy agreement. The senior consultant shall not be exempt from taxation and shall not be entitled to reimbursement of any taxes which may be levied as per existing rules on the remuneration received.

Age Limit:50 years & below.
Location: Guwahati with Willingness to travel to states and districts
How to Apply: 
Candidates are requested to download the application form attached with the TOR, which is uploaded on the NHSRC website and email the duly filled application form to This email address is being protected from spambots. You need JavaScript enabled to view it. by 4 p.m. on 3-Sep-2017. Application submitted in other format will not be accepted.Please ensure to mention post applied for on the application form, without which the application form will not be accepted

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TOR-Consultant-HRH (RRC-NE)

Terms of Reference
Consultant – Human Resource for Health (HQ RRC-NE)

Name of Division

Human Resource for Health, RRCNE HQ

Reporting to

Director, RRC-NE, Guwahati, Assam

Name of Position

Consultant, Human Resource for Health

Number of position

One

Location

RRCNE, Guwahati

The National Health Systems Resource Centre (NHSRC) was established as part of the National Health Mission (NHM).  It is an autonomous, registered society intended to provide technical assistance, implementation support and capacity building for health systems strengthening to states.

NHSRC is seeking applications from eligible candidates for the position of Consultant, Human Resource for Health for its branch office – Regional Resource Centre for North Eastern States (RRC-NE) at Guwahati, Assam.

Roles & Responsibilities:

  • Systematic collection, documentation, analysis and presentation of information regarding human resources for health, health systems and health needsincludinginputs for key decision makers.
  • Analysis/review of data from HMIS and other health sources& its use for decision makers and the support to states and districts.
  • Building capacities at district and state level for making state and district human resources for health plans and for review & improvingthe plans, using both epidemiological and HMIS inputs and support on budgeting and financial planning as required.
  • Provide Technical Assistance to the states in rolling out of Bridge course for AYUSH practitioners and nurses
  • Provide Technical Assistance in areas related to health systems strengthening and Human Resources for Health
  • Undertake other assignments, which may be assigned from time to time by the Reporting Officer.

 

Eligibility:

  • MBBS with Post Graduation or higher qualification in Public health, Community health, Preventive & Social Medicine with one year of post qualification experience.Non-MBBS candidates with a post-graduate qualification in public health, social sciences or a related field and with two years of Post Qualification work experience are also eligible to apply.
  • Published work in the area of human resources for health, health systems or public health. (Desirable)
  • Work experience/Competence in the area of Human Resources for Health or Health Systems Strengthening would be an advantage.(Desirable)
  • Computer proficiency with high level of familiarity with commonly used packages like MS Word, Excel, Power Point&Web surfing to search relevant data & documents.
  • Excellent communication and presentation skills, analytical and interpersonal abilities, excellent oral and written communication skills in English.
  • Demonstrated ability to work in a multi-disciplinary team environment.
  • Demonstrated experience in operationalizing health programme at field level / working in strengthening of district level health systems would be an advantage.
  • Willingness to travel to states & districts to provide technical assistance & ability to work on different assignments simultaneously to meet the timelines for assignments.   
  • For some tasks specific technical skills or part experience in some specific areas is desirable – these includeEvaluation Techniques & Study Designs, Policy Development Work, data review, report writing etc.
  • Formal educational qualification andexperience could be relaxed when there is published quality work or work experience of specific relevance.

Age:  Upto 40 years  (as on last date of receiving of applications)

Remuneration Range: Between Rs. 40,000/- to Rs. 90,000/- per month

Location: Guwahati with Willingness to travel to states and districts

How to Apply: 

Candidates are requested to download the application form attached with the TOR, which is uploaded on the NHSRC website and email the duly filled application form to This email address is being protected from spambots. You need JavaScript enabled to view it. by 4 p.m. on 3-Sep-2017. Application submitted in other format will not be accepted. Please ensure to mention post applied for on the application form, without which the application form will not be accepted

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Consultant-Quality Improvement (Short Term)

Term of Reference
Consultant-Quality Improvement (Short Term)

National Health Systems Resource Centre (NHSRC) is an autonomous institution under the Ministry of Health & Family Welfare. NHSRC extends technical support to the MoHFW & State Governments in preparation of draft policy papers, programme design & evaluation, implementation of Health Programmes and making recommendations for mid-course correction. One of the key focus areaof the work pertains to improvement in Quality of Care (QoC) at the Public Health Facilities, for which, National Quality Assurance Standards for different level of health facilities have been rolled-out by the MoHFW. NHSRC functions as a Secretariat for this initiative.

For implementation of the NQAS at different health facilities, there is a requirement of having documented procedures for different activities.

Though a large number of the health facilities may have some kind of SOPs, generic guidelines and work-instructions, which support implementation of the quality Standards, but often these SOPs do not meet specific requirement of the NQAS. The SOPs are meant for the process-owners, which may be hospital Incharge, Doctors, Nurses, Lab Technician, Pharmacist, OT Technician, Radiographers, Receptionist, etc. SOPs are expected to meet following characteristics - 

 

Role and Responsibilities:

  1. Aspirational - SOPs should not be limited to describing the existing process flow at public health facilities, but aspirational process document (To-Be), which would be precursor of improvement of Quality at the Public Health Facilities. However, the SOPs would be contextual and achievable with available resources and training. 
  2. Enabler - The SOPs are expected to work as enabler document. They are expected to be user-friendly and pragmatic. The SOPs would clearly bring-out those details, which are required for undertaking a work, in term of processes and sub-processes. Therefore, the SOPs should be ‘stand-alone’ documents with functional cross reference to programme guidelines.
  3. Locational – Developed SOPs would be tools for accomplishing expected activities / a group of sub-activities, which are taking place in the departments or the activities are required to be under taken for one programme. 
  4. Aligned – Suo-moto implementation of SOPs is intended to improve Quality of Care at the Public Health Facilities. It is expected that implementation of SOPs at Health Facilities would result into compliance to relevant Quality Standards under the National Quality Assurance Programme.
  5. Contextual- The procedures described and vocabulary used should be contextual to the public health facilities.
  6. Balanced- The SOPs should not be either too voluminous or sketchy. SOPs should emphasize on those processes, which are critical, error prone and require decision-making. Description of obvious processes, academic narrations and unnecessary references should be avoided.
  7. Original - The SOPs are meant for Public Health Facilities and should be based on actual mapping of resources and intended achievable improvement.
  8. Linkages – The SOPs should have linkage to other technical documents (Clinical Protocols, works Instructions), records, policies, quality standards and statutory requirements.

For development of SOPs and also for implementation of the NQAS, it is planned to engage a short-term consultant.
Qualification and Experience:

  1. MBBS
  2. Full-time MHA from a reputed Institute
  3. At least three years Post-MHA experience
  4. Excellent Writing skills
  5. Willingness to Travel (upto 50% of the worktime)

Expected role of the incumbent would be multi-dimensional and are summarised below –

  1. S/he should be a team player.
  2. Development of template SOPs as required under the NQAS for different level of facilities
  3. Assessment of Health Facilities
  4. To function as a training resource for implementation of the NQAS
  5. Any other function, as allocated by Advisor – Quality Improvement NHSRC

Age Limit:  50 years and below

Location:NewDelhi. 

Contract Tenure: 
Initial engagement would be for three month. The vacancy is purely temporary and could be terminated by giving fifteen days’ notice.

 

Applications must reach by 4 p.m. on 17-Aug-2017 by email to  This email address is being protected from spambots. You need JavaScript enabled to view it.  . Please ensure to mention exact post applied for in subject-line of the email, without which applications will not be accepted.